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FAQ
Frequently Asked Questions
Atria
How far away from the house can the
outdoor section be?
The distance between the heat pump and
the outdoor section (pipe length) can be up
to 30 metres.
Does the outdoor section need to face any
specific direction?
No, you can position it so it causes minimal
interference with other activities.
Heating
If the neighbours drill into the same rock,
will the heat disappear?
No, the heat used by a heat pump is
renewable solar energy.
Can I use lake water for heat if the water is
shallow?
If boats are going to visit the area it’s
important to mark the loop with buoys.
Could a boat anchor damage the loop?
If boats are going to visit the area it’s
important to mark the loop with buoys.
How long will a loop in rock, ground or water
last?
If there is no mechanical activity, then
there is really no limit.
If I bury a collector loop in my garden, will
the flowers and lawn die?
According to tests performed by the
Swedish university of agriculture there are
no risks for normal plants. It has been
proven that a lawn will grow better, specially
in dry summers.
Is it possible to connect solar panels to the
system?
Yes, of course, and there are many
alternatives, from simple additions to
complicated systems. They provide extra
energy. Talk to your distributor.
What is the risk of the heat pump breaking
down and my house getting cold?
The heat pump is equipped with a heating
element that switches on as soon as
something goes wrong. So there’s not need
to worry. Insurance company statistics
prove that Thermia is significantly below the
average for insurance damage claims.
Do you need to change the refrigerant in
the loop?
No, that’s not necessary.
Control and rules
How much do I have to adjust the heat
pump or change the settings during normal
operation?
After the first adjustments following
installation you do not need to change any
settings.
Other
If you already have a chimney, does it
need to be altered?
Yes, the chimney must be watertight at the
top so that the rain can’t get in.
If I already have an open fire, will my heat
pump use less electricity?
Lighting a fire indoors will mean that your
heat pump will use less energy, provided
that all the controls are properly adjusted.
Do I have to report to my local authority
when I install a heat pump?
That varies from country to country. Contact
your local distributor about which rules
apply in your country.
How much does it cost to install a heat
pump?
There is no general answer to this question.
The cost depends on your house, energy
consumption and what features you want.
Your local distributor can give you a precise
quotation depending on your circumstances.
