Condition & Security

Condition

There is a requirement to make notification of so called energy wells

Contact the local environmental protection board in your council before starting drilling. In certain areas you also require permission from the Community Council. Your Thermia retailer will be able to help with this.

Security

Capable and responsible installers are important to the end result

Satisfy yourself that they are authorised and specially trained for heat pumps.

Insurance is an obvious form of protection for you as a customer

The conditions for this can vary. Do not be blinded by the length of the insurance contract, check what is covered. It is important that the insurance covers the whole product not just the compressor.

Service

Normally, a heat pump should just run and run. Year after year. In principle, a heat pump should be maintenance free. But sometimes service is necessary. It is then important to have a dependable retailer.